Do you ship to my location? Chances are that we do! We ship everywhere in Canada and to the US including to PO boxes. We also ship to Most European countries, Australia, and to select South American and other countries. To confirm that we can ship to your location and to get a shipping estimate, simply add the item to your cart fill in the blanks and you will get a quote in seconds!
Shipping Charges: How much is shipping? It depends on what you are ordering, how much you are ordering, and where it is shipped. All items ship from Montreal Canada, you can determine the cost of shipping your order by adding the items you want to the shopping cart and entering your postal code or zip code and country in the Shipping Estimator on the cart page. How long will it take before I receive my order? We do our utmost to ship all orders within 1 business day. All Canadian orders ship with Canada Post Expedited Parcels Or XpressPost and are typically received within 2 to 6 business days.
American orders ship with Regular Mail, Tracked Packets or Priority Mail (you can choose your preferred shipping method when you check out). Orders shipped via regular mail are usually received within 2-3 weeks. Tracked Packets and Priority orders are usually received within 4 to 6 business days. As soon as we pack your order we will update your account status to "shipped" and a notification e-mail will be sent to you. If you have selected Tracked Packets or Priority Shipping, your tracking number will also be added to your order details. Note that orders shipped via regular mail don’t include a tracking number. Buy with full confidence, your order will be shipped promptly and securely International Shipping: Do you ship internationally? Absolutely! After placing items in your shopping cart, proceed to the checkout area. Complete the Shipping and Billing information, including selecting your country. We have chosen Canada Post Air Mail shipping as the carrier for our International orders. They offer reasonable shipping rates (compared to other carriers) and fast delivery times, 6 to 12 business days for express orders and 10 to 20 business days for Small Packets orders. note that only express orders include a tracking number, Small Packets is a letter mail service.
Will I have to pay customs fees or taxes on my order?Canadian orders are charged taxes as follow, depending on destination:- Quebec and Maritimes: for those destinations, we will consider that the client takes ownership of the goods from the province of Quebec (FOB Quebec), consequently the 14.975% Quebec Sales Tax will be billed. - Ontario, Manitoba and Saskatchewan: for those destinations, we will consider that the client takes ownership of the goods as they enter Ontario (FOB Ontario), consequently the 13% Ontario HST will be charged.- Alberta, BC and The Territories: for those destinations, we will consider that the client takes ownership of the goods as they enter Alberta (FOB Alberta), consequently the 5% GST will be charged.We do not charge taxes on international orders but they may be charged customs fees (taxes, duties, processing fees, brokerage fees, etc.) when they arrive. If you are not familiar with the customs fees in your state or country, please check with your local customs office for more information. The shipping charges you pay do NOT include customs fees, import taxes, brokerage fees, or duties. If you refuse to pay the customs fees when your order arrives, the shipment will be returned to us and we will be charged the customs fees plus return shipping costs. Therefore, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees. It is possible that the delivery of your order be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees. Also, some customs offices will send a separate invoice for your customs fees that could arrive several weeks after you receive your shipment. Please be familiar with the customs laws in your country before you order.